Water utility software

Every drop,accounted for.

AquaTrax brings meter data, water-loss analytics, and customer engagement into one platform — built for California water utilities and the people they serve.

Explore the platform

SB 555 · SB 606 · AB 1668

California reporting built in

AMI · CIS · GIS · SCADA

Connects to existing systems

MyAquaTrax · UseAquaTrax

Customer and agency portals

Utilitieslosewaterinthegapsbetweensystems.Meters,billing,GIS,andfieldcrewseachholdonepieceofthepicture.AquaTraxputstheminoneplacesolossshowsupwhilethereisstilltimetoactonit.

01 — The problem

Water loss is measured in billions.

0B

gallons / day

Treated water lost across US distribution systems, every day.

$0B

per year

What non-revenue water costs US utilities annually.

0%

average NRW

Average share of produced water that never earns revenue.

Industry estimates for US drinking water systems.

02 — The platform

One platform. Both sides of the meter.

01 · MyAquaTrax

Customer portal

Every account gets a live view of its own water — the same AMI and billing data the utility runs on, presented plainly.

Track Usage
Hourly, daily, weekly, monthly and billing-cycle views in gallons or thousand gallons, with total, highest and lowest use — downloadable for any period.
Compare Water Use
Year over year, against neighbours in the same zip code, against the same customer segment, or all at once in a composite view.
Alerts & notifications
Per-meter daily and monthly threshold alerts, leak alerts, water reports each billing cycle, and quiet hours for service messages.
Account & property
Water score, daily average use, billing and due dates, allocation calculator, property survey, and multiple accounts under one login.
AAQUAtraX
Usage
Meter Serial No
••••8664
Usage Notification
View HCF
View Gallons
View Amount Billed
View CF
Hourly
Daily
Weekly
Monthly
Billing Cycle
Usage
Peak · May-2026 — 23,936.00 gal
16,456
18,700
18,700
16,456
17,204
23,188
16,456
21,692
21,692
23,936
20,944
Aug
Sep
Oct
Nov
Dec
Jan
Feb
Mar
Apr
May
Jun
Highest Usage
23,936.00
Lowest Usage
16,456.00
Total Usage
215,424.00
Average Usage
19,584.00

02 · UseAquaTrax

Agency portal

The admin side: business intelligence, leak and high-usage analytics, customer management, messaging and reporting for the whole service area.

AquaTrax BI
Consumption dashboards by month and AMI interval, customer and segment analytics, and finance reporting by calendar or fiscal year.
Leak & high usage analytics
Burst and continuous-consumption detection with segment breakdowns, resolution time, water saved and water lost, plus per-segment high-usage thresholds.
Customer 360 & messaging
Registration status, password resets, issue management, map-based polygon targeting, campaign email with templates, and delivery insight.
Reports & administration
Top usage, AMI conservation, meter insight, daily usage, mailing and leak history — with user management, banners and release notes.
AAQUAtraX
Potential Leak Analytics
From: 07/31/2026To: 07/31/2026Leak Type: AllFilterReset
MEAN TIME TO DETECT
24Hours
MEAN TIME TO REPAIR
29Hours
WATER SAVINGS (AUTO CLOSED)
315,865Gallons
TOTAL WATER LOST (AUTO CLOSED)
5,874Gallons
TOTAL NEW
492
HISTORICAL INPROGRESS
14
TOTAL INPROGRESS
0
TOTAL AUTOCLOSED
12
TOTAL NOT A LEAK
0
Potential Leak Analytics
Segment
Accounts
Usage (Gal)
RESIDENTIAL
268
141915.8
COMMERCIAL
91
106841.33
MULTI-FAMILY
85
215951.34
LANDSCAPE - IRRIGATION
40
51942.62
OUTSIDE CITY - RESIDENTIAL
15
10467.51
GOVERNMENT - LANDSCAPE
4
2266.44

03 — Compliance

Built around California's rules.

Reporting isn't a feature bolted on at the end — the data model is organized around what the state asks utilities to prove.

SB 555

Validated water loss audits

Annual audits follow AWWA M36 methodology, compiled from the meter and supply data AquaTrax tracks all year — not reassembled at deadline time.

SB 606 · AB 1668

Urban water use objectives

Water budgets and use objectives are calculated per account and monitored continuously, so your conservation standing is known long before a report is due.

AWWA M36

Audit-ready data validation

Level-1 validation support, exportable audit workbooks, and automated state reporting built for California utilities.

04 — Integrations

Runs on the systems you already have.

AquaTrax reads from and writes back to existing utility infrastructure. No rip-and-replace, no parallel data entry.

AMI

Advanced metering infrastructure

CIS

Customer information systems

GIS

Geographic information systems

SCADA

Supervisory control & data acquisition

CIMIS

California irrigation management

WX

Weather data services

RTU

Remote telemetry units

API

REST APIs for everything else

05 — From the field

I am not aware of any other platform that has the built-in capability to monitor compliance with new conservation standards.

Joe Berg

Water Resources Manager, Municipal Water District of Orange County

AquaTrax work products are incredible — it’s fun to think that I got to see the beginning of all of this.

Lisa Ohlund

Water Conservation Manager, Ohlund Water Consulting

And the customers they serve

I set up a leak alert and found a running toilet within two hours. It saved me hundreds of dollars on my water bill.

MC

Marcus Chen

Irvine, CA

I can check my daily use and see how it compares to my budget. The interface is clean, fast, and simple.

ES

Elizabeth Smith

Morgan Hill, CA

The conservation tips helped our family cut water use by 15%. Seeing the savings in real time is motivating.

RD

Robert Davis

Newport Beach, CA

Next step

See it with your utility's data.

A 30-minute walkthrough with our team — your service area, your meters, your reporting requirements. No slideware.

Talk to us