Privacy Policy
Last Updated: March 17, 2026
1. Introduction
At AquaTrax Solutions, we are committed to protecting your privacy and ensuring the security of your personal and utility-related data. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our website, customer portals, and enterprise water management platforms.
2. Information We Collect
We collect information to provide better services to all our users. The types of information we collect include:
- Personal Information: Name, email address, phone number, and organization details when you request a demo or contact us.
- Utility Data: Water usage patterns, meter readings, and infrastructure data integrated through our portals.
- Technical Information: IP address, browser type, device information, and usage statistics collected via cookies and similar technologies.
3. How We Use Your Information
The information we collect is used for the following purposes:
- Service Delivery: To provide, maintain, and improve our water management solutions.
- Communications: To respond to your inquiries, send service-related notifications, and provide updates.
- Compliance & Legal: To meet California water compliance requirements (SB 555, SB 606, AB 1668) and other regulatory obligations.
- Analytics: To monitor and analyze trends and usage to enhance user experience.
4. Data Sharing and Disclosure
We do not sell your personal information. We may share information with trusted third-party service providers who assist us in operating our platform, so long as those parties agree to keep this information confidential and use it only for the purposes we specify.
5. California Privacy Rights
Under the CCPA and CPRA, California residents have the right to request access to their personal information, request deletion, and opt-out of certain data sharing practices. AquaTrax is fully committed to these transparency standards for all municipal and agency partners.
6. Data Security
We implement industry-standard security measures, including encryption and secure server environments, to protect your data against unauthorized access, alteration, or disclosure.
7. Contact Us
If you have any questions about this Privacy Policy or our data practices, please reach out to our privacy team:
Email: privacy@aquatraxsolutions.com
Phone: +1 (949) 929-2607
Address: 2372 Morse Avenue, Suite 647, Irvine, CA 92614